Tijvorya (“we,” “us,” “our,” or “the Platform”) operates a social commerce marketplace connecting merchants and shoppers through shoppable video content. This Privacy Policy explains how we collect, use, protect, and share information when you use Tijvorya, whether as a shopper, merchant, or visitor.
We collect your data only to the extent necessary to run the Platform safely and transparently. The sections below explain in detail what we collect, why, how we protect it, and what rights you have.
1Information We Collect
We collect the following categories of information as necessary to operate the Platform:
Account information: name, email address, phone number, and authentication credentials.
Store and product data: for merchants, this includes store details, product listings, pricing, and inventory information.
Transaction data: order history, delivery details, and payment status (note: full payment card details are never processed or stored directly by Tijvorya — see Section 4).
Communications: messages exchanged through our in-platform messaging system, contact form submissions, and customer support interactions.
User-generated content: reels, comments, likes, and other content you choose to publish on the Platform.
Technical and operational data: device information, IP address, access logs, and security-related diagnostic data, collected to protect the integrity of the Platform.
We do not request or accept passwords or full payment card numbers through messages, the contact form, or any unencrypted channel. If you are asked to share this information outside of our secured checkout or account systems, please report it immediately.
2How We Use Your Information
We process your information for the following specific purposes:
To create and manage your account, and to operate store creation, order processing, and customer support functions.
To detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service.
To analyze platform performance and improve search accuracy, product recommendations, and overall user experience.
To comply with applicable legal, tax, and regulatory obligations in the jurisdictions where we operate.
We do not sell your personal information to third parties.
3Cookies and Local Storage
Tijvorya uses:
Essential cookies required for authentication and maintaining your logged-in session.
Local browser storage to preserve your shopping cart, favorites, and reel viewing preferences between visits.
Additional analytics or advertising technologies, where used, are activated only in specific markets and only where required user consent has been obtained in accordance with applicable law.
4Service Providers and International Data Transfers
To operate the Platform, we work with third-party providers for cloud infrastructure, database hosting, media storage and delivery, and AI-assisted features. These providers are contractually permitted to process your data only to the extent necessary to deliver their specific function to us — they do not have independent rights to use your data for their own purposes.
Before Tijvorya expands into a new market or jurisdiction, we commit to reviewing and, where legally required, formalizing appropriate data-processing agreements and international data-transfer safeguards applicable to that market.
5Data Security and Retention
Tijvorya's production systems are built with authentication controls, role-based permissions, and row-level data isolation to ensure that users and merchants can only access data they are authorized to see. Sensitive credentials, including API keys, are stored and processed exclusively on secured server-side infrastructure and are never exposed to the client or transmitted in plaintext.
We retain personal data only for as long as necessary to operate the Platform, fulfill the purposes described in this policy, meet our legal and tax obligations, and resolve any disputes. When data is no longer needed for these purposes, it is securely deleted or de-identified.
6Your Rights
Depending on the laws applicable to you, you may have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to our legal retention obligations.
Restrict or object to certain processing of your data.
Request a portable copy of your data in a structured, commonly used format.
To exercise any of these rights, contact us using the details in Section 8. We may require identity verification before fulfilling a request, to protect your data from unauthorized access.
7Children's Privacy and Policy Updates
Tijvorya is not directed at, and does not knowingly collect personal information from, individuals below the legal age of digital consent in their applicable jurisdiction. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Platform's functionality, or applicable legal requirements. The date at the top of this page reflects the most recent revision. Material changes will be communicated through the Platform where appropriate.
8Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
This policy is intended to reflect Tijvorya's current data practices in good faith. Prior to commercial launch in any specific country or region, this policy will undergo formal legal review and market-specific adaptation to ensure full compliance with local privacy and data protection laws.
